If there is a problem with my in-home caregiver, can I switch?
Our goal is to establish a long-term caregiving relationship with you and your in-home caregiver. We always try to accommodate any requests you may have for a change in caregivers (as allowed by law). Should you want to request another caregiver for any reason, we’ll search for a match until you are happy. We understand that a strong rapport and trust with an in-home caregiver is vital to a successful home care experience.
If you receive care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. Our goal will remain the same even if you require multiple caregivers. We want you to be satisfied and happy. We’ll do what it takes to make sure we achieve that goal.
Our Promise to You
Home Care Powered by AUAF provides every family we serve with a custom care plan (Plan of Care) specific to their needs. The plan is tailored to the hours of care per day, week, or month required to achieve the services determined.
Our caregivers can help with routine activities like bathing, dressing, cooking, cleaning, companionship, medication reminders, errands, and much more. Caregivers are flexible and will work to meet individual, varied needs on your schedule. This gives you peace of mind to continue doing the things you enjoy in the comfort of your own surroundings.
Our core mission is to ensure our clients' healthy lifestyle and well-being. Call us today at 877-947-2685 and ask how Home Care Powered by AUAF can be of assistance to you or your loved one.Back to FAQ