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FAQ

If there is a problem with my caregiver, can I switch?

Our goal is to establish a long-term caregiving relationship with you and your caregiver. We always try to accommodate any requests you may have for a change in caregivers (as allowed by law). Should you want to request another caregiver for any reason, we’ll search for a match until you are happy. We understand that a strong rapport and trust with a caregiver is vital to a successful home care experience.

If you receive care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. Our goal will remain the same even if you require multiple caregivers. We want you to be satisfied and happy. We’ll do what it takes to make sure we achieve that goal.

Our Promise to You

Home Care Powered by AUAF provides every family we serve with a custom care plan (Plan of Care) specific to their needs. The plan is tailored to the hours of care per day, week, or month required to achieve the services determined.

Our caregivers can help with routine activities like bathing, dressing, cooking, cleaning, companionship, medication reminders, errands, and much more. Caregivers are flexible and will work to meet individual, varied needs on your schedule. This gives you peace of mind to continue doing the things you enjoy in the comfort of your own surroundings.

If you’re still unsure on whether or not Home Care Powered by AUAF is the right service for you, learn more about the services we offer, or reach out for more information and a free consultation.

Our core mission is to ensure our clients' healthy lifestyle and well-being. Call us today at 877-947-2685 and ask how Home Care Powered by AUAF can be of assistance to you or your loved one.

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Home Care is located in Lincolnwood and serves the following areas in Illinois:  North and Northwest Suburbs   •   Arlington Heights   •   Barrington Hills   •   Bartlett   •   Bellwood   •   Berkeley   •   Berwyn   •   Broadview   •   Brookfield   •   Des Plaines   •   East Dundee   •   Elgin   •   Elk Grove Village   •   Evanston   •   Forest Park   •   Glencoe   •   Glenview   •   Hanover Park   •   Hillside   •   Hoffman Estates   •   Inverness   •   Kenilworth   •   LaGrange Park   •   Lincolnwood   •   Maywood   •   Melrose Park   •   Morton Grove   •   Mount Prospect   •   Niles   •   North Riverside   •   Northfield   •   Northlake   •   Oak Park   •   Palatine   •   Park Ridge   •   Prospect Heights   •   River Forest   •   Riverside   •   Rolling Meadows   •   Rosemont   •   Schaumburg   •   Skokie   •   South Barrington   •   Stone Park   •   Streamwood   •   Westchester   •   Western Springs   •   Wheeling   •   Wilmette   •   Winnetka   •   Chicagoland Neighborhoods   •   Austin   •   Belmont Cragin   •   Bucktown   •   Chicago   •   Dunning   •   Edgewater   •   Edison Park   •   Forest Glen   •   Goose Island   •   Humboldt Park   •   Irving Park   •   Jefferson Park   •   Lakeview   •   Lincoln Park   •   Lincoln Square   •   Logan Square   •   Loop   •   Near North Side   •   Near West Side   •   O'Hare   •   Old Town   •   Pilsen   •   Portage Park   •   Rive North   •   Rogers Park   •   South Loop   •   University Village   •   Uptown   •   West Garfield Park   •   West Loop   •   West Park   •   West Ridge   •   West Town   •  

 
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